If the Student View Window is not popping up when you advance through the slides in a lesson, make sure it is toggled on and that your pop-up blocker is disabled.
If you repeatedly encounter issues or lagging response times with the Student View Window, consider sharing slides via the Follow Feature instead, which has faster loading times due to less required bandwidth.
If the Student View Window is going blank or not updating for students when you click through slides, the issue is usually caused by interactions between your browser or internet connection and the Imagine Sonday System program.
Some troubleshooting steps you can try are:
- Clear the cookies and cache in your web browser.
- Check that your Wi-Fi signal is strong enough to support all of the applications.
- Try a using a different browser.
- Talk to your IT representative and see if there's any software on your computer, such as antivirus or pop-up blocking software, that would prevent the Student View Window from updating.